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Kyc Policy

Know Your Customer (KYC) Policy

Quintus Technologies Private Limited ("QTPL")

1. Introduction

This Know Your Customer ("KYC") Policy is established by Quintus Technologies Private Limited ("QTPL") for onboarding and verification of clients intending to use QTPL's API-based payment platform and payout infrastructure services available through https://quintustech.in/.

The objective of this Policy is to:

  • Verify the identity and legitimacy of businesses using QTPL's platform,
  • Prevent misuse of payment infrastructure,
  • Ensure compliance with applicable laws, banking requirements, and regulatory standards,
  • Mitigate risks related to fraud, money laundering, unauthorized transactions, and illegal activities.

QTPL reserves the right to approve, reject, suspend, or terminate onboarding/services at its sole discretion based on compliance, risk assessment, or verification outcomes.

2. Applicability

This Policy shall apply to:

  • Companies,
  • LLPs,
  • Partnerships,
  • Proprietorships,
  • Trusts,
  • Societies,
  • Startups,
  • Organizations,
  • Merchants,
  • API/payment platform clients,

seeking access to QTPL's payment processing and payout services.

3. Mandatory Business/Organization Documents

The following documents shall be mandatory for onboarding:

Company/Entity Documents

  • Certificate of Incorporation (COI)
  • Memorandum of Association (MOA)
  • Articles of Association (AOA)
  • PAN Card of the Entity
  • GST Registration Certificate (if applicable)
  • CIN/LLPIN/Registration Number
  • Cancelled Cheque or Bank Proof
  • MSME/Udyam Certificate (if available)

Proprietorship Firms

  • Proprietor PAN
  • GST/Shop & Establishment/Udyam or equivalent registration proof
  • Business bank proof

QTPL may request additional organizational documents wherever required.

4. Promoters/Directors/Authorized Signatory KYC

KYC verification of promoters, directors, partners, owners, or authorized signatories shall be mandatory.

Mandatory Documents:

  • Aadhaar Card
  • PAN Card
  • Photograph/selfie verification (if required)
  • Mobile number and email verification

Applicable for:

  • Directors,
  • Promoters,
  • Partners,
  • Proprietors,
  • Authorized Signatories,
  • Beneficial Owners.

QTPL reserves the right to conduct additional verification checks wherever necessary.

5. Address Verification

Business address verification shall be mandatory.

The following documents may be accepted as valid proof of business address:

  • Electricity Bill,
  • Rent Agreement,
  • Lease Agreement,
  • Utility Bill,
  • GST Certificate,
  • Trade License,
  • Municipal Registration,
  • Official Business Address Proof.

The address proof should preferably not be older than 3 months, wherever applicable.

QTPL may also conduct:

  • Geo-location verification,
  • Website verification,
  • Telephonic verification,
  • Physical verification (if required).

6. Mandatory Agreement Execution

Execution of QTPL's service agreement/commercial agreement shall be mandatory prior to activation of services.

The agreement:

  • Must be signed by the promoter, owner, director, partner, or authorized signatory,
  • Shall preferably be executed through legally valid eSign/digital signature methods,
  • May require company stamp/seal wherever applicable.

No account shall be activated without successful execution of the agreement and acceptance of QTPL's Terms, AML Policy, and Compliance Policies.

7. Business & Website Verification (Important)

QTPL may verify:

  • Website/application,
  • Business model,
  • Nature of transactions,
  • Customer flow,
  • Use case,
  • Refund policies,
  • Privacy policy,
  • Terms & conditions,
  • Social media/business presence.

The client must ensure that:

  • The declared business activity matches actual operations,
  • The platform does not facilitate restricted or unlawful activities,
  • All information provided is accurate and updated.

8. Bank Account Verification (Important)

The bank account used for settlements/payments:

  • Must belong to the onboarding entity,
  • Must match the registered business name,
  • Shall be verified through cancelled cheque, bank statement, penny drop verification, or equivalent methods.

Third-party bank accounts shall not be permitted without prior written approval.

9. Source of Funds & Transaction Purpose (Important)

QTPL may seek information regarding:

  • Source of funds,
  • Nature of transactions,
  • Expected monthly volume,
  • Customer segments,
  • End-use of payouts,
  • Transaction purpose.

Clients shall ensure that all funds processed through QTPL are:

  • Legitimate,
  • Traceable,
  • Related to lawful business activities only.

10. Prohibited & Restricted Businesses (Critical Compliance Clause)

QTPL strictly prohibits onboarding or servicing businesses involved in:

  • Gambling or betting,
  • Adult content/services,
  • Unauthorized lending,
  • Fake invoicing,
  • Crypto/virtual asset activities without approvals,
  • Multi-level marketing/Ponzi schemes,
  • Illegal gaming,
  • Drugs/narcotics,
  • Shell entities,
  • Terror financing,
  • High-risk or restricted businesses,
  • Activities prohibited under Indian law or banking regulations.

QTPL reserves sole discretion to classify any business as high-risk or prohibited.

11. Ongoing Monitoring & Re-KYC (Important)

QTPL may conduct:

  • Periodic KYC reviews,
  • Transaction monitoring,
  • Re-verification of documents,
  • Compliance checks,
  • Risk-based assessments.

Clients shall promptly provide updated documents whenever requested.

Failure to comply may result in:

  • Suspension,
  • Settlement hold,
  • Account termination,
  • Reporting to banking/regulatory authorities.

12. Client Responsibility & Declaration

The Client expressly confirms that:

  • All submitted documents are genuine and valid,
  • Information provided is accurate and complete,
  • The platform shall be used only for approved lawful purposes,
  • QTPL has been informed about the actual business model and use case,
  • Any future change in business activity/use case shall be informed to QTPL immediately.

The Client shall remain solely responsible for:

  • Business operations,
  • End-customer compliance,
  • Transaction legitimacy,
  • Regulatory compliance,
  • Taxes and reporting obligations.

13. Indemnity Clause (Critical Protection Clause)

QTPL acts solely as a technology and payment facilitation platform provider.

QTPL shall not be liable for:

  • Fraudulent transactions,
  • Misrepresentation by clients,
  • Illegal activities,
  • Unauthorized business operations,
  • Customer disputes,
  • Regulatory violations,
  • Misuse of platform infrastructure.

The Client agrees to fully indemnify and hold harmless QTPL, its banking partners, directors, employees, and affiliates against any claims, losses, penalties, legal proceedings, investigations, damages, regulatory actions, costs or liabilities arising from false information, misuse of services, unlawful activities, or breach of applicable laws by the Client or its users/customers.

14. Right to Reject/Suspend/Terminate

QTPL reserves the absolute right to:

  • Reject onboarding,
  • Suspend transactions,
  • Hold settlements,
  • Request additional information,
  • Terminate services,

without prior notice if:

  • Documents are incomplete,
  • Suspicious activity is detected,
  • Compliance concerns arise,
  • Regulatory or banking concerns are identified.

15. Record Retention

QTPL may retain KYC and transaction records for such period as required under:

  • Applicable laws,
  • Banking guidelines,
  • Internal compliance policies,
  • Regulatory obligations.

16. Policy Updates

QTPL reserves the right to modify or update this KYC Policy at any time without prior notice.

Continued use of QTPL services shall constitute acceptance of the updated policy.

17. Governing Law & Jurisdiction

This Policy shall be governed by the laws of India.

Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts where QTPL's registered office is situated.